Kelli Segretto is a dynamic speaker, consultant, and thought leader in property management, business operations, maintenance, and PropTech solutions. She is the founder of K Segretto Consulting and has spent over 25 years helping property management professionals optimize their operations, enhance customer experiences, and implement cutting-edge technology.
She has spoken at national industry conferences, webinars, and corporate trainings across all 50 states, delivering engaging, insightful, and highly practical presentations. Whether leading a keynote, breakout, panel, or interactive workshop, Kelli provides actionable takeaways that empower businesses to streamline processes, increase profitability, and stay ahead in an evolving industry.
Kelli is currently serving on the NARPM Utah board and the NARPM Women's Council. She holds the IREM designation of Certified Property Manager (CPM). She is a licensed Real Estate Agent and a Licensed General Contractor in the state of Utah.
Events
Build Your Make Ready Workflow
Process Optimization
Getting Started: Workflow Prioritization
Prep for Process: Roadblocks and Opportunities
Building, Prioritizing, and Setting Up the Right Tech Stack for Growth & Profitability
Mastermind Session
Property Management X: Growth, Team Management, and Scaling Commercial Property Management
Property Management X: Resident Experience, Retention, and Risk Mitigation
Property Management X: Property Financials, Reporting, and Owner Communication
Fraud: A New Wave in 2026 and Beyond
Owner Experience: Leveling Up
Property Management X: Leasing Strategy, Tenant Mix, and Broker Collaboration
Property Management X: Operations, Maintenance, and Inspections
Keynote: Oh The Places You'll Grow
Your Biggest Liability Isn't Legal - It's Digital
Property Management X: Commercial Property Management Foundations
Stop Running on Hero Mode
Stay Friday Workshop
Structure that Scales: Org Structure Decision and Capability Plan
Ownership that Works: Workflow Ownership Map and RACI
Process Session: Lease Renewal Process
Mastermind
Process Session: Inherited Resident Onboarding Process
Mastermind
Operations Panel
One Page Owner Update That Wins Trust
The New Break In: How Hackers Target Property Managers
The Numbers that Tell Your Story (and How to Improve Them!)
Onboarding Clients in the Digital Age
How to Redesign the Workflows That Matter Most
Property Management X: Growth, Team Management, and Scaling Commercial Property Management
Built to Last: Best Practices for High-Performing In-House Maintenance Teams
Property Management X: Resident Experience, Retention, and Risk Mitigation
Property Management X: Property Financials, Reporting, and Owner Communication
Future-proofing the SFR resident experience: Key tenant-facing scalable technology and AI solutions for long-term value
Tech-talk on Tech Stack the good, the bad & the "why did we buy that"?
Property Management X: Leasing Strategy, Tenant Mix, and Broker Collaboration
Property Management X: Operations, Maintenance, and Inspections
Property Management X: Commercial Property Management Foundations
Building Teams for Excellence and Increasing Customer Service
Increasing Retention: How to Keep Tenants Amid Economic Uncertainty
AI and Automation In Property Management
How to Build a Strong Maintenance Team
Using AI in Property Management: What Works and What to Watch Out For
Commercial Property Management: Strategy and Best Practice for Fees
Smart Tech, Smarter Management
Building a Secure Foundation: Strengthening Your Digital Defenses
Zap Happy: Supercharge Your Process
PMOps Summit"/ Panelist
Property Management Process Workshop with Peter Lohmann
Beyond Satisfaction: Reducing Churn with Stellar Owner and Resident Experiences
Women in Business: Breaking Stigmas
Panelist
The State of Property Management
Panelist
Rooted in Efficiency: Innovative Automation and AI to Elevate Your PM Process
Smart Strategies to Elevate Property Maintenance
Interview with K Segretto Consulting
Finding the Tech Stack Sweet Spot
Introducing the PM Operations Standards
The Power of Standardization
Building Teams for Excellence and Enhancing Customer Care
Raising the Bar: Smart Strategies to Elevate Property Maintenance
Reimagine Your Application Screening Process
Using AI in Property Management
Defining Your Tech Stack for Today, Tomorrow, and Beyond!
Rent Renewal Strategies for Success
Time is Money: Metrics, Processes, and Profitability
How to Architect Your Process Universe BEFORE Building in LeadSimple
Setting up your Tech Stack and Streamlining your Operations through Systems and Automation
Operationalizing Profit: Architecting Work
Creating Standard Operating Procedures that Actually Work
Keynote: Annual Planning with Experiences in Mind
How to Optimize Tech for your PM Business
How to Lower Churn and Grow your Portfolio with Better Owner Experience
ChatGPT, Automation, and your Tech Stack
Who Not How Panel
Panelist
The Modern PM Tech Stack
Panelist